Select the prefix and insert the phone number, then start the verifying procedure by clicking on "Next" (a numeric code is sent by SMS). To configure a test phone number click on the “To” dropdown, and then on “Manage phone number list” button. In this testing phase, you can send a message from the test number to up to 5 phone numbers to receive free test messages. Further down this article we will see how to setup the company's real number.įrom the Getting Started tab you can test the WhatsApp integration, but first you need to configure a receiver number. You can customize this account accessing the Meta Dashboard or clicking on Test Business in MyApp page, as below.Ī Test Number is now associated with your app. Select “Create a business account” from the dropdown menu and click “Continue”.Ī default Business Account has been created. If you've selected a Business Account in the previous step, you can skip the steps below, otherwise keep reading!Īfter clicking on “Getting Started” you will see the tool for selecting or creating a business account. You should be able to see that on the left-side bar. When on the same Facebook Developer console, make sure that you have selected the app where you want to install WhatsApp and search “WhatsApp" from the products list, then click “Set up”. If you don't, not to worry, you can create a Business Account later. If you already have a Business Account, select it and click on “Create app”. You can create an account for your company from the dedicated tool or by continuing to read this guide. Note: a Business Account is required to have access to all features and to allow certain permissions. Now choose the display name and type the contact email.
Then click on "My Apps", and on "Create App", as below. Otherwise, go to Meta for Developers and sign in with you Facebook credentials, where you can see your Facebook apps. If you have already created an app, you can skip this step. Keep reading to find out everything you need. Quick replies, action buttons and media like images, videos and documents are supported on both sides.īut first, you need to create and configure a WhatsApp Business account.
On the other end, your agents will be able to promptly respond directly from our Web Chat. Tiledesk WhatsApp Integration allows your customers to reach you through their favourite messaging application: WhatsApp.
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